Cookie Policy
Last updated: 11 July 2026
This Cookie Policy explains how Laserderm Cambridge, uses cookies and similar technologies on:
It explains what these technologies do, the choices available to you and how you can change your preferences.
Please also read our Privacy Policy for information about how we use personal information more generally.
1. What cookies are
Cookies are small files stored on your computer, telephone, tablet or other device when you visit a website.
They can help a website to:
- operate securely
- remember your choices
- maintain a booking or customer session
- understand how visitors use the website
- improve website performance
- personalise content or advertising
We may also use similar technologies, such as local storage, pixels, tags and scripts. In this policy, we refer to all these technologies collectively as “cookies”.
UK cookie rules can apply even where the information collected is anonymous. Where cookie information can identify or relate to an individual, UK data protection law may also apply.
2. Your privacy controls
When you visit our website, you can choose how optional technologies are used through our privacy preference centre.
You can select one of the available privacy levels:
Private
This provides the highest level of privacy. Only technologies needed for basic website operations, security and services you request are enabled.
Balanced
This allows some additional technologies, according to the individual categories and preferences displayed in the preference centre.
Personalised
This allows broader personalisation and optional uses according to the categories you choose.
You can also manage each purpose individually rather than selecting a general privacy level.
Optional technologies should remain disabled unless you actively enable the relevant category or otherwise give valid consent. Consent must involve a genuine, informed choice and a clear positive action.
3. How to change your choices
You can review or change your privacy choices at any time.
Select the green circular privacy button displayed in the bottom left corner of the website. This reopens the privacy preference centre, where you can:
- view your current choices
- enable or disable individual purposes
- select a different privacy level
- save your updated preferences
- review information about permitted and blocked technologies
Withdrawing consent should be as straightforward as giving it. Your updated choice will apply to future use of optional technologies, although information lawfully collected before withdrawal may still be retained where appropriate.
4. Basic Operations
Basic Operations support the essential functioning and security of the website.
They may be used to:
- deliver website pages correctly
- maintain secure sessions
- remember your privacy choices
- enable forms, bookings and customer account functions
- prevent spam, fraud and misuse
- balance website traffic
- detect technical or security problems
- authenticate users where required
Information used for these purposes may include:
- browser name and version
- device and operating system information
- authentication or session tokens
- security and consent preferences
- technical request information
These technologies may operate without optional consent where they are strictly necessary to provide a website service you have requested or to transmit communications.
Cookies used to remember your cookie choices may also qualify as necessary because the website needs them to respect and apply your preferences.
Disabling essential technologies through your browser may prevent parts of the website, booking service or customer panel from working correctly.
5. Content Personalisation
Content Personalisation technologies may remember preferences and adapt website content to you.
Where enabled, they may be used to:
- remember browsing preferences
- provide content based on previous website activity
- personalise website features
- remember selected services or other choices
- create a limited preference profile
Information used may include:
- device type and operating system
- website browsing preferences
- IP address and approximate location
- identifiers associated with a browser or device
These technologies will only be used where permitted and, where consent is required, after you have enabled this purpose.
- Site Optimisation
Site Optimisation technologies help us understand and improve website performance.
Where enabled, they may be used to:
- measure website visits and page usage
- understand how visitors move through the website
- identify popular content
- assess referral sources
- detect errors and performance problems
- improve the booking journey and website experience
Information used may include:
- the website visited before arriving here
- website activity identifiers
- pages, content and searches viewed
- general booking or purchase journey information
- device, browser and approximate location information
We intend to use website analytics for these purposes. Analytics technologies that require consent will remain disabled unless you enable Site Optimisation or provide the relevant consent.
Limited statistical technologies may sometimes qualify for an exception from consent under updated UK rules, but only where the applicable legal conditions and safeguards are satisfied.
7. Ad Personalisation
Ad Personalisation technologies may be used to measure advertising or make promotional content more relevant.
Where enabled, they may be used to:
- measure the effectiveness of advertising
- identify referral or campaign sources
- limit repeated advertisements
- build or use advertising audiences
- personalise advertising across websites
- associate activity with an advertising identifier
Information used may include:
- referral or affiliate links
- advertising and browser identifiers
- website activity
- approximate demographic or interest information
- interactions across different websites
We will not activate advertising personalisation technologies unless you have provided the required consent.
Consent for personalised advertising should be separate from consent for other purposes such as analytics or content personalisation.
8. Appointment booking and customer accounts
Our website provides appointment booking and customer account functions.
Necessary technologies may be used to:
- preserve your booking selections
- display appointment availability
- maintain your customer session
- process appointment changes
- support cancellation and rescheduling
- prevent duplicate or fraudulent submissions
- support secure payment processing
These technologies may be necessary to provide the booking or customer service you request.
Information entered into a booking, contact or medical form is not governed solely by this Cookie Policy. Please read our Privacy Policy for information about how booking, contact and health information is handled.
9. Payments
Where you make a deposit or payment online, payment technologies may be used to:
- complete the transaction
- maintain the payment session
- authenticate the payment
- prevent fraud
- meet financial and security requirements
Technologies strictly necessary to process a payment you request may operate without optional consent.
Payment services may also use information under their own legal and security obligations. Relevant privacy information may be displayed during the payment process.
10. Contact forms and website security
Our contact and booking forms may use security technologies to identify spam, automated submissions, fraud or malicious activity.
These technologies may process limited technical or interaction information needed to protect the website and its users.
Where a security technology is strictly necessary, it may operate as part of Basic Operations. Optional analytics or advertising uses connected with a third party service will be controlled separately where required.
11. Current technologies and consent record
The privacy preference centre provides information about:
- available data use purposes
- categories currently enabled or disabled
- types of data accessed
- permitted or blocked third parties
- your saved consent choices
- privacy and protection metrics
Select the green privacy button in the bottom left corner of the website to view the most current information and manage your choices.
The technologies used by a website can change following updates to its content, booking features, security tools or analytics configuration. We therefore review our settings periodically and update this policy where necessary.
12. How long cookies remain
Cookies may be either:
Session cookies, which normally expire when you close your browser; or
Persistent cookies, which remain for a defined period or until you delete them.
The duration depends on the cookie’s purpose. Consent records may be retained for a reasonable period so that the website can remember and demonstrate your preferences.
UK law does not prescribe one fixed expiry period for all consent choices. The appropriate duration depends on the circumstances and whether the technologies or purposes change.
13. Browser settings
Most browsers allow you to inspect, block or delete cookies.
Depending on your browser, you may be able to:
- delete existing cookies
- block all cookies
- block third party cookies
- receive a warning before a cookie is stored
- clear cookies when the browser closes
Blocking all cookies may stop website functions from working correctly, particularly appointment booking, payments, customer accounts and privacy preference storage.
Browser settings may not control every similar technology. You may also need to clear local storage or adjust privacy settings on your device.
14. Personal information and international processing
Some cookie information may constitute personal data where it relates to an identifier, device, account, booking or individual.
This may include:
- IP address
- device or browser identifiers
- approximate location
- website activity
- consent preferences
- referral information
We handle personal information in accordance with our Privacy Policy.
Some information may be processed outside the United Kingdom as part of the technology used to operate the website. Where this occurs, appropriate legal safeguards will be used where required.
15. Updates to this policy
We may update this Cookie Policy when:
- website functions change
- new technologies are introduced
- existing technologies are removed
- our analytics or advertising practices change
- legal or regulatory guidance changes
The latest version will be published on this page with a revised update date.
Where a material change affects your previous choices, we may ask you to review or renew your preferences.
16 Contacting us
For questions about cookies or your privacy choices, please use our:
Please describe your message as a Cookie or Privacy Request.
You may also raise a concern with the UK Information Commissioner’s Office.
17 Related information
Please also read our:
